Pineapple Culture LLC d/b/a Novo Dia Wellness, a California limited liability company (“Organizer”), produces the Wellness Market San Diego and related events, experiences, and social gatherings. By purchasing a ticket to, registering for, or attending any event produced by Organizer (the “Event”), you (“Attendee”) agree to be bound by these Terms and Conditions. Please read them carefully before purchasing or attending.
As used in these Terms and Conditions, the following terms have the meanings set forth below:
2. AGE REQUIREMENT.
General Admission to the Event is open to attendees of all ages. Attendees under the age of 18 must be accompanied by a parent or legal guardian at all times during the Event. The parent or legal guardian of any minor attendee accepts these Terms and Conditions on behalf of such minor and assumes full responsibility for the minor’s conduct, safety, and participation in any activities at the Event.
Certain activations and experiences at the Event, including the VIP Waterfront Spa and related spa treatment activations, are restricted to attendees who are 21 years of age or older. Valid government-issued photo identification may be required for entry into any age-restricted activation. Organizer reserves the right to deny entry to any age-restricted activation to any individual who cannot verify their age upon request. No refund shall be issued solely on account of an attendee’s inability to access an age-restricted activation.
3. ASSUMPTION OF RISK.
You acknowledge that the Event includes a variety of wellness activities, experiences, demonstrations, and services offered by independent Participant brands, which may include but are not limited to physical touch services such as bodywork, massage, and energy work; breathwork, yoga, meditation, and movement-based activities; supplement sampling, ingestible products, and consumable demonstrations; and other wellness-related activities and experiences. You acknowledge that participation in any of these activities carries inherent risks, including the risk of physical injury, allergic reaction, adverse reaction, illness, or other harm. You voluntarily and knowingly assume full responsibility for all such risks associated with your attendance and participation in the Event and any activities offered therein, whether such risks occur before, during, or after the Event. If you have any medical condition, injury, allergy, pregnancy, or health concern that may affect your ability to safely participate in wellness activities, you are strongly encouraged to consult a qualified healthcare professional before attending or participating.
4. LOST AND STOLEN PROPERTY.
Organizer is not responsible for any personal property brought to the Event by Attendee. Attendee assumes sole and exclusive responsibility for the safekeeping, security, and supervision of all personal belongings, including but not limited to wallets, purses, phones, keys, jewelry, clothing, bags, and any other personal items. Organizer does not provide bag check, coat check, storage, or any property custody services at the Event, and nothing in these Terms and Conditions shall be construed as creating a bailment relationship between Organizer and Attendee with respect to any personal property. Organizer shall not be liable for any loss, theft, damage, or destruction of any personal property occurring before, during, or after the Event, whether caused by the acts or omissions of Organizer, Participants, other attendees, or third parties. Attendee is strongly encouraged to leave valuables at home or secured in a locked vehicle.
5. RELEASE OF LIABILITY.
To the fullest extent permitted by applicable law, you expressly release, discharge, and hold harmless Organizer, the Event venue EVE located at 975 Waterfront PL #400, San Diego, CA 92101, and their respective owners, officers, directors, members, managers, employees, contractors, representatives, volunteers, agents, successors, and assigns, as well as all Event Participants, exhibitors, sponsors, vendors, performers, artists, and ticketing service providers (collectively, the “Released Parties”), from any and all claims, demands, causes of action, liabilities, damages, losses, costs, and expenses, including attorneys’ fees, arising out of or related to your attendance at or participation in the Event or any activities offered therein, including any claims arising from the negligence of any Released Party, except to the extent caused by the gross negligence or willful misconduct of Organizer. You knowingly and voluntarily assume all risk of property loss, personal injury, serious injury, or death arising from attendance at or participation in the Event.
6. INDEPENDENT PARTICIPANTS, VENDORS, AND EXHIBITORS.
All brands, vendors, exhibitors, sponsors, practitioners, service providers, performers, and other participants appearing at the Event (collectively, “Participants”) are independent businesses and individuals operating entirely on their own behalf. No Participant is an employee, agent, partner, joint venturer, or representative of Organizer in any capacity. Organizer does not control, supervise, direct, or manage the day-to-day operations, conduct, products, services, representations, or activities of any Participant. Organizer is not responsible or liable for any act, omission, negligence, misconduct, misrepresentation, false claim, product defect, service failure, injury, illness, allergic reaction, adverse reaction, property damage, or any other harm caused by or arising from any Participant, their products, their services, or their representatives at the Event. Any dispute, claim, or concern arising from your interaction with a Participant at the Event is solely between you and that Participant.
7. NO ORGANIZER ENDORSEMENT OF PARTICIPANTS.
Organizer’s inclusion of any brand, vendor, exhibitor, sponsor, or service provider in the Event does not constitute Organizer’s endorsement, verification, approval, certification, or warranty of any Participant, or of the safety, efficacy, quality, accuracy, or legality of any product, service, claim, or activity offered by any Participant. You are solely responsible for exercising your own independent judgment before consuming any product, receiving any service, or participating in any activity offered by any Participant at the Event. Organizer expressly disclaims any and all liability arising from your reliance on any representation, claim, or recommendation made by any Participant at the Event.
8. WELLNESS ACTIVITIES ACKNOWLEDGMENT.
Wellness services, bodywork, supplement samples, ingestible products, and other health-related products and services at the Event are provided solely by independent Participant brands and not by Organizer. Organizer does not endorse, verify, certify, or warrant the safety, efficacy, quality, or legality of any product, service, or activity offered by any Participant at the Event. Organizer is not the manufacturer, distributor, preparer, or provider of any such products or services and shall bear no liability for any injury, illness, allergic reaction, adverse reaction, or other harm arising from your use of or participation in any Participant’s products, services, or activities. You are solely responsible for exercising your own judgment before consuming any product or participating in any service offered at the Event.
9. CALIFORNIA PROPOSITION 65 NOTICE.
The Event may include products and materials that are subject to California Proposition 65 warnings. Required warnings, if any, will be displayed at the applicable Participant’s booth or activation space. By attending the Event you acknowledge that you may encounter products requiring Proposition 65 warnings and agree to review any such disclosures provided at individual booths.
10. EVENT FORMAT; NO GUARANTEES; RAIN OR SHINE.
The Event is a live, dynamic production. Organizer makes no guarantee regarding the specific number, identity, category, or type of brands, vendors, exhibitors, sponsors, performers, speakers, or other Participants appearing at the Event. The Participant lineup, number of participating brands, programming elements, scheduled activities, speakers, and other Event features are subject to change at any time before or during the Event without notice and without liability to Organizer. Cancellations, substitutions, additions, or modifications to the Participant lineup or Event programming shall not entitle you to any refund, credit, or compensation. You acknowledge that you are purchasing a ticket to attend the Event as a whole and not in reliance on the participation of any specific brand, vendor, exhibitor, performer, or programming element.
The Event is rain or shine. The Event will proceed regardless of weather conditions, including but not limited to rain, heat, wind, or other inclement weather. No refund will be issued to any Attendee who is unable or unwilling to attend due to weather conditions.
Organizer further reserves the right to modify the Event’s date, time, location, format, schedule, duration, or programming at any time for any reason, including operational needs, safety concerns, venue requirements, weather, emergencies, or circumstances beyond Organizer’s reasonable control. Any such modification shall not entitle you to a refund except to the extent strictly required by applicable California consumer protection law.
11. FORCE MAJEURE.
Organizer shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions, including cancellation or postponement of the Event, resulting from any cause beyond Organizer’s reasonable control, including without limitation acts of God, extreme weather conditions, wildfire, smoke, flooding, earthquake, pandemic, epidemic, public health emergency, government orders or restrictions, acts of terrorism, civil unrest, labor disputes, utility failures, venue unavailability, or any other event or circumstance beyond Organizer’s reasonable control (each, a “Force Majeure Event”).
In the event of a cancellation, postponement, or material modification of the Event due to a Force Majeure Event, Organizer’s sole obligation to Attendee shall be, at Organizer’s sole discretion: (a) to reschedule the Event and honor existing tickets for the rescheduled date; (b) to issue a credit toward a future event produced by Organizer; or (c) to provide such refund, if any, as may be strictly required by applicable California law. Except as expressly required by applicable California law, Organizer shall have no obligation to issue any refund, credit, or compensation arising from a cancellation, postponement, or modification caused by a Force Majeure Event. Attendee acknowledges that Organizer incurs substantial non-recoverable costs in producing the Event and that this limitation of remedies is reasonable under the circumstances.
12. TICKET SALES; NO REFUNDS.
All ticket sales are final. No refunds, exchanges, or transfers will be issued under any circumstances except as expressly required by applicable California law. You acknowledge that by completing your ticket purchase you have reviewed and agreed to these Terms and Conditions and understand that your purchase is non-refundable.
13. INDEMNIFICATION.
You shall defend, indemnify, and hold harmless Pineapple Culture LLC d/b/a Novo Dia Wellness and its officers, directors, members, managers, employees, contractors, agents, and representatives from and against any and all claims, demands, causes of action, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: (a) your attendance at or participation in the Event, to the extent arising from your own acts or omissions; (b) your participation in any activities offered at the Event, to the extent arising from your own acts or omissions; and (c) your own negligence or willful misconduct in connection with the Event.
14. PHOTOGRAPHY, VIDEOGRAPHY AND MEDIA RELEASE.
Organizer and its representatives, contractors, vendors, sponsors, and exhibitors may capture photo, audio, and video recordings at the Event for use in news coverage, promotional materials, marketing campaigns, social media, websites, and other media in any format now known or hereafter developed. By attending the Event, you hereby irrevocably and unconditionally grant Organizer and its contractors, vendors, sponsors, and exhibitors a perpetual, worldwide, royalty-free right and license to use, reproduce, publish, distribute, edit, make derivative works of, perform publicly, disclose, assign, and transfer all images, photographs, videos, voice recordings, name, likeness, and any content you submit or that is captured in connection with the Event (collectively, “Likeness”), without limitation and without compensation. All media containing your Likeness shall become the property of Organizer. You hereby release Organizer and its employees, volunteers, licensees, contractors, providers, successors, and assigns from any and all claims, demands, and causes of action arising out of or related to the use of your Likeness as described herein.
15. DATA COLLECTION, PRIVACY, AND SPONSOR COMMUNICATIONS.
By registering for, purchasing a ticket to, or attending the Event, you agree that Organizer will add your name and email address to the marketing and communications lists of Pineapple Culture LLC, Novo Dia Wellness, and Wellness Market San Diego (collectively, “Organizer Entities”). You agree to receive marketing, promotional, and informational emails from the Organizer Entities related to wellness events, products, services, brand partners, and future programming. You will continue to receive such communications unless and until you unsubscribe. You may opt out of any or all communications at any time by clicking the unsubscribe link included in every email or by contacting us directly at hello@novodiawellness.com. Organizer will honor all unsubscribe requests promptly and in compliance with applicable law.
If you have explicitly opted in to sponsor communications during the registration process, you additionally consent to Organizer sharing your name, email address, phone number, and other information provided during the registration process with Wellness Market San Diego sponsors and partners for marketing and promotional purposes related to wellness products and services. Organizer will not share your personal information with third-party sponsors for marketing purposes without your explicit opt-in consent.
Organizer collects and uses your personal information in compliance with applicable federal and state privacy laws, including the California Consumer Privacy Act. California residents have the right to know what personal information is collected about them, request deletion of their personal information, and opt out of the sale or sharing of their personal information. To exercise any of these rights, you must contact Organizer directly at hello@novodiawellness.com before initiating any legal action or proceeding. Organizer will respond to all verified privacy requests within forty-five (45) days as required by applicable law.
Organizer implements commercially reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, Organizer cannot guarantee the absolute security of information transmitted electronically.
16. CONDUCT AND COMPLIANCE.
Attendee agrees to behave in a safe, respectful, and lawful manner at all times during the Event, including during entry, exit, and all load-in and load-out periods. Attendee shall comply with all instructions issued by Organizer staff, Venue staff, security personnel, and applicable law enforcement. Organizer and the Venue reserve the right to remove any Attendee from the Event at any time, without refund, for conduct that Organizer or the Venue determines, in their sole discretion, is disruptive, unsafe, unlawful, harassing, discriminatory, or otherwise inconsistent with the standards of the Event.
The following items and activities are strictly prohibited at the Event:
Violation of any prohibition set forth in this Section may result in immediate removal from the Event without refund and may be referred to applicable law enforcement authorities.
17. ACCESSIBILITY.
Organizer is committed to producing an event that is welcoming and accessible to all attendees. The Event is hosted at EVE at RaDD, located at 975 Waterfront Pl #400, San Diego, CA 92101. Questions regarding venue accessibility, including wheelchair access, elevator availability, and accessible parking, should be directed to the Venue directly or to Organizer at hello@novodiawellness.com prior to the Event Date. Organizer will use commercially reasonable efforts to accommodate accessibility-related requests and to coordinate with the Venue regarding accessibility requirements applicable to the Event’s common areas and programming spaces.
Organizer makes no representation or warranty regarding the ADA or other legal compliance of the Venue’s base building conditions, permanent infrastructure, or common areas, as such compliance is the sole responsibility of the Venue. Attendees requiring specific accommodations are encouraged to contact Organizer at hello@novodiawellness.com no later than August 22, 2026, so that Organizer may use commercially reasonable efforts to coordinate appropriate accommodations in advance of the Event.
18. HEALTH, SAFETY, AND WELLNESS ACTIVITIES.
The Event features a variety of wellness products, services, demonstrations, and experiences offered by independent Participant brands. Organizer does not endorse, verify, certify, or warrant the safety, efficacy, legality, or quality of any product, service, or offering presented by any Participant at the Event. Attendee is solely responsible for conducting their own due diligence before purchasing, sampling, consuming, or participating in any product, service, or activity offered by any Participant.
Attendee acknowledges that certain products displayed, sampled, or sold at the Event may contain ingredients, chemicals, or substances that require health and safety warnings under California law, including California Proposition 65. Participant brands are independently responsible for displaying any required Proposition 65 warnings at their booths. Attendee is solely responsible for reading all posted warnings, ingredient disclosures, and allergen notices before interacting with, sampling, purchasing, or consuming any product at the Event. Organizer shall have no liability for any injury, illness, allergic reaction, adverse reaction, or other harm arising from Attendee’s failure to read or heed any posted warning, disclosure, or notice.
19. PURCHASING TICKETS ON BEHALF OF OTHERS.
If you purchase tickets on behalf of other individuals, you represent and warrant that you have presented these Terms and Conditions to each such individual, that each such individual has read, understood, and agreed to be bound by these Terms and Conditions, and that you accept personal liability for any failure to obtain such consent. Your purchase of tickets on behalf of others constitutes your binding representation that actual consent has been obtained from each attendee.
20. LIMITATION OF LIABILITY.
To the fullest extent permitted by applicable California law, Organizer’s total liability to you for any claim arising out of or related to the Event or these Terms and Conditions shall not exceed the total amount of the ticket price actually paid by you for the Event. In no event shall Organizer be liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits or loss of goodwill, arising out of or related to the Event or these Terms and Conditions.
21. MODIFICATION.
Organizer reserves the right to update, modify, or amend these Terms and Conditions at any time and for any reason, in its sole discretion. Updated versions will be posted on Organizer’s website at novodiawellness.com. Any such update, modification, or amendment shall be effective upon posting and shall apply to all Attendees, including those who have previously purchased tickets or registered for the Event, regardless of the date of purchase or registration. Attendee’s continued registration for or attendance at the Event following the posting of any update or modification shall constitute Attendee’s acceptance of the revised Terms and Conditions. It is Attendee’s responsibility to review these Terms and Conditions periodically for updates.
22. DISPUTE RESOLUTION AND GOVERNING LAW.
IMPORTANT NOTICE — PLEASE READ CAREFULLY. THIS SECTION AFFECTS YOUR LEGAL RIGHTS.
23. SEVERABILITY.
If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be illegal, invalid, or unenforceable, that provision shall be deemed amended to achieve as nearly as possible the same intent as the original provision, and the remaining provisions shall continue in full force and effect.
24. ENTIRE AGREEMENT.
These Terms and Conditions constitute the entire agreement between you and Organizer with respect to your attendance at the Event and supersede all prior or contemporaneous representations, understandings, or agreements, whether written or oral, relating to the same subject matter.
