TICKETS

Novo Dia Wellness &
Wellness Market San Diego

PRIVACY POLICY

Pineapple Culture LLC d/b/a Novo Dia Wellness, a California limited liability company (“Organizer”), produces the Wellness Market San Diego and related events, experiences, and social gatherings. By purchasing a ticket to, registering for, or attending any event produced by Organizer (the “Event”), you (“Attendee”) agree to be bound by this Privacy Policy. Please read them carefully before purchasing or attending.

1. INTRODUCTIONS.

Welcome to Novo Dia Wellness and Wellness Market San Diego (“we,” “our,” or “us”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our websites at https://novodiawellness.com/ or https://wellnessmarketsd.com/ (which also operates as https://novodiawellness.com/wellness-market/), attend our Novo Dia Wellness and Wellness Market San Diego events, register or purchase tickets through third-party ticketing platforms including but not limited to Eventbrite, subscribe to our SMS program, or interact with our services in any way. Personal information collected through third-party ticketing platforms, including your name, email address, and phone number, is subject to this Privacy Policy once received by us, in addition to the privacy policies of those respective platforms. By using our services or providing us with your personal information through any of these channels, you acknowledge that you have read and understood this Privacy Policy.

2. INFORMATION WE COLLECT.

We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other contact details you provide through online forms, in-person event sign-ups, SMS opt-ins, or when you register for our services.
  • Technical Information: IP address, browser type, device information, and data on how you interact with our websites.
  • Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience and collect data on website usage. You may control cookie preferences through your browser settings.
  • Event and Transaction Information: Ticket purchases, event attendance records, vendor registrations, and any other information exchanged during your participation in our events or programs, including personal information received from third-party ticketing platforms such as Eventbrite or other ticketing and registration services. Personal information collected through these platforms is subject to this Privacy Policy once received by us, in addition to the privacy policies of those respective platforms.

3. HOW WE USE YOUR INFORMATION.

We use the information we collect for the following purposes:

  • To provide, operate, and improve our services and events.
  • To respond to your inquiries and customer service requests.
  • To send updates, marketing materials, newsletters, or SMS messages in accordance with your preferences and applicable law.
  • To sell or share your personal information with select third-party partners, sponsors, or data buyers as described in Section 4 of this Policy.
  • To comply with legal obligations and protect our rights.

4. SHARE AND SELLING YOUR INFORMATION.

We reserve the right to sell or share your personal information with select third-party partners, sponsors, or data buyers for monetary or other valuable consideration. This may include your name, email address, and phone number. We will only do so in accordance with applicable law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

We may also share your personal information in the following cases:

  • Service Providers: When it is necessary to provide our services, such as payment processing, email delivery, or SMS program administration.
  • Legal Compliance: To comply with legal requirements, court orders, or to protect our rights and the rights of others.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Your Right to Opt Out of Data Selling and Sharing: You have the right to opt out of the sale or sharing of your personal information at any time, at no cost to you, without affecting your ability to use our services. To exercise this right, you may:

 

Contact us directly at hello@novodiawellness.com with the subject line “Do Not Sell My Personal Information” and we will process your request within 15 business days.

Reply STOP to any SMS message you have received from us

We will process your opt-out request promptly and in accordance with applicable law.

5. SECURITY OF INFORMATION.

We take reasonable and appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections for your data.

6. YOUR RIGHTS UNDER CCPA/CPRA.

As a California resident, you have the following rights regarding your personal information:

  • Right to Know: You have the right to request disclosure of the personal information we have collected about you, including the categories of information, the sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it is shared or sold.
  • Right to Delete: You have the right to request deletion of your personal information, subject to certain legal exceptions.
  • Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.
  • Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information at any time as described in Section 4 above. To exercise this right, email us at hello@novodiawellness.com with the subject line “Do Not Sell My Personal Information.”
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. You will not be denied services, charged different prices, or provided a different level of service as a result of exercising your rights.
  • Right to Limit Use of Sensitive Personal Information: Where applicable, you have the right to limit our use of sensitive personal information to what is necessary to provide our services.

To exercise any of these rights, please contact us at hello@novodiawellness.com. We will respond to your request within 45 days as required by California law.

7. SMS PROGRAM & DATA COLLECTION.

When you subscribe to our SMS program or provide your personal information at one of our events or through our online forms, you acknowledge that your data may be used for SMS communications and may be sold or shared with third-party partners and sponsors in accordance with this Privacy Policy and our SMS Terms and Conditions. Our SMS Terms and Conditions are available at https://novodiawellness.com/wellness-market-sms-terms-conditions/. You may opt out of SMS communications at any time by replying STOP to any message you receive from us.

To opt out of the sale or sharing of your personal information collected through our events or SMS program, contact us at hello@novodiawellness.com with the subject line “Do Not Sell My Personal Information” and we will process your request within 15 business days.

8. COOKIES & TRACKING TECHNOLOGIES.

We use cookies, web beacons, and similar tracking technologies on our websites to improve functionality, analyze usage, and deliver relevant content. You may disable cookies through your browser settings; however, doing so may affect the functionality of our websites. We do not respond to Do Not Track signals at this time, though we do honor opt-out requests submitted through the Global Privacy Control (GPC) where required by California law.

9. CHILDREN’S PRIVACY.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take immediate steps to delete that information. We do not sell the personal information of consumers we know to be under the age of 16 without affirmative opt-in consent as required by CCPA/CPRA.

10. CHANGES TO THIS POLICY.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page with the updated date at the top. We encourage you to review this Policy periodically. Continued use of our services following any update constitutes your acceptance of the revised Policy.

11. CONTACT US.

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Wellness Market San Diego / Novo Dia Wellness
hello@novodiawellness.com
wellnessmarketsd.com

This Privacy Policy applies to all services, websites, events, and SMS programs operated by Novo Dia Wellness and Wellness Market San Diego.